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Some Were Made For The Trades

Accessibility Statement

Accessibility Assistance. Alternate Method. If you have difficulty using or accessing any element of this website, or on any mobile application or tool provided by us, please feel free to call us at  or email us at hvactrademasters@gmail.com and we will work with you to provide the information, item, or transaction you seek through an alternate communication method or method that is accessible for you consistent with applicable law (for example, through telephone support). Goal of Accessibility. We are committed to providing a positive customer experience to all our customers and potential customers, and to promoting accessibility and inclusion for all. Our goal is to enable our customers and potential customers to successfully gather information and transact business through our website, applications, and other technology platforms. Whether you are using assistive technologies, such as a screen reader, a magnifier, voice recognition software, or captions for videos, or other assistive tools, our goal is to make your experience successful and enjoyable. Actions. We are actively taking a wide range of actions and devoting resources to further enhance the accessibility of our website and other technology. Here are some examples:
  • Working with our technology team to review our technology, measuring our website and other technology against the WCAG2.0/2.1AA guidelines for items such as text-equivalent for non-text items, etc.
  • Enhancing keyboard navigation
  • Engaging an outside accessibility consultant to ensure the widest possible range of accessibility
  • Adding captions to video content
  • Testing our website and other technology on a periodic basis
  • Offering alternate methods of doing business and communicating with our company, such as through telephone communications
  • Soliciting feedback and suggestions for improvement regarding accessibility
  • Providing training to our employees regarding accessibility issues
  • Working with our third-party technology vendors to promote the accessibility of third party components in our technology environment
Ongoing Effort. Although we are very proud of our completed and in-progress accessibility efforts, we view accessibility as an ongoing effort and will continue to expend resources to ensure the widest possible range of accessibility. Feedback. Please contact us at us at  or email us at hvactrademasters@gmail.com if you have any feedback or suggestions as to how we may improve the accessibility of our website.

Date First Added: May 29th, 2022

Fredward Parker
Fredward Parker
1728662519
“David was highly professional and supportive throughout the process, offering timely and insightful guidance. My experience was both smooth and informative. I strongly recommend Trademasters, especially for their competitive pricing relative to other companies.”
bvdeight Taylor
bvdeight Taylor
1727898921
David was helpful, he communicated his arrival time, and he was thorough. I called in the morning, and he came by that afternoon. I really appreciate him vacuuming up afterwards, too. Highly recommend Trademasters Heating & Cooling!
Becky Farr Kauffman
Becky Farr Kauffman
1727886422
David Higgins was very thorough in explaining all my options for replacement. thanks
Sabrina Walmsley
Sabrina Walmsley
1727816016
David has been doing an amazing job as usual! Him, Joey, and there is one more guy that I feel so bad for forgetting his name, has been on point with providing stellar services, outstanding communication, and provide highly efficient materials/ product. They give you their best 1000% of the time and I am a client that is all about quality which I highly recommend this company. You will not be disappointed.
Tim Sharp
Tim Sharp
1727798136
David arrived at the scheduled time. He was very knowledgeable, did a great job and was very thorough! Definitely will use Trademasters again!
Amy Hahn
Amy Hahn
1727381097
David was very nice and knowledgeable. After completing maintenance there were several recommendations which we felt were very reasonable. David came back out and got all the needed repairs done timely. The unit so far seems to be working better than it ever has. We joined the maintenance plan to keep our unit running smoothly. Highly recommend!
Heather
Heather
1727366109
2nd time we've had David Higgins out for repairs and service. Reliable and professional, happy to answer any questions we had.
Vince Pedraza
Vince Pedraza
1726009852
EDIT; Today David came to replace our A/C. Still showed the utmost respect while in our home as he did previously. Very careful to cover my carpet and flooring where they would be walking upstairs and kept us updated as he went along completing his work. As I stated last time, David was great.David at Trademasters did a great job finding the problem with our upstairs AC unit. Very efficient, friendly and explained things to us in detail. Will definitely call them if needed in the future.
ratherbracin24
ratherbracin24
1725927201
David is very comfortable in what he does …6 month check smooth as silk…. Thanks David
Cesar Bocanegra
Cesar Bocanegra
1725378021
This company is great! For starters they were able to schedule an appointment with me right away as oppose to being put on a waiting list not knowing when I’ll get a call back. They are very organized and the system they have in place is very efficient. Mr. David Higgins (our technician) upon arrival was able to quickly assess the situation with our unit and fix it promptly. Was able to send me an invoice right away and was able to pay over the phone with a credit card. They make it extremely easy to work with. Based on my experience with them today they have a long time customer now. Thank you guys.
crystal Lopez
crystal Lopez
1725055293
We had David come the same day and he was very thorough and explained everything and had my ac up and running in no time highly recommend him. Promote at soonest opportunity, demands nothing but excellent work.
James
James
1724280767
David did a great job for us! He worked tirelessly to get our two systems squared away and running properly. We are very pleased with his work.
ben nelms
ben nelms
1723690818
David our technician did our annual inspection on our new hvac unit today.David did a great job!He's professional and personable with his explanations and assessments!We highly recommend David and Trademasters Swansboro !
Kelly Waldrop
Kelly Waldrop
1723643183
They came early and fixed our a/c unit. Very professional. I totally recommend Trademasters
Melanie Rice-Rust
Melanie Rice-Rust
1723489022
David Higgins was very prompt and got my AC unit back up and running quickly…Thank you for coming so fast M Rust
Deb Fleck
Deb Fleck
1722959355
samuel kirby
samuel kirby
1721136615
David was on time courteous and informative with every process.
Courtney Powell
Courtney Powell
1720647850
David was great. He explained everything thoroughly and got our system working well again.
Peggy Belch
Peggy Belch
1720646120
Peggy M
Peggy M
1720629469
David provided same day service. He was very professional. He addressed all the problems with my AC unit. He completed the repairs and provided pictures. I highly recommend David and Trademasters
Lynn
Lynn
1720206726
Steve Codispoti
Steve Codispoti
1720016133
Contacted Trademasters in the morning and they arrived the same afternoon. David performed an initial inspection of the HVAC system and provided me with his professional recommendation. He gave me a detailed breakdown and price for must have services, as well as additional recommendations to make the system function more efficiently. David was professional and detail oriented throughout the entire process. I would highly recommend Trademasters (David) to my friends and neighbors.
David Kobs
David Kobs
1719609438
David our technician was a true professional. He provided us with all the information and photos before hand, so we could make an informed decision. We will be using this company in the future for any maintenance needed.
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