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Some Were Made For The Trades

Privacy Policy

THE INFORMATION WE COLLECT:

This notice applies to all information collected or submitted on our website via email or any forms you voluntarily fill out. The types of personal information collected at these pages are:

  • Name
  • Address
  • Email address
  • Phone number(s)
  • Questions to assess your service needs
  • Comments and/or Opinions about Trademasters Heating & Cooling

THE WAY WE USE INFORMATION:

We use the information you provide about yourself to respond to your email contact or on-line form submittal.  We do not share the information with any outside parties. If you express interest in our services, we will add you to our mailing list automatically. Registered users may receive announcements from us about products, services, special offers, and newsletters.  Out of respect for the privacy of our users, you can easily unsubscribe at anytime (see How to Contact Us below). We will not re subscribe you if you have removed yourself from our list.  Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

WEBSITE ANALYTICS PRIVACY POLICY

This website uses analytics tools (such as Google Analytics, a web analytics service provided by Google, Inc., aka “Google”).  This information is then used to evaluate visitors′ use of the website by collecting anonymous statistics to compile statistical reports on website activity.

Analytics software uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by the analytics provider′s servers. Google and other analytics providers will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google and other analytics providers may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf.  The Web Analytics providers used do not associate your IP address with any other data held by them. Neither Trademasters Heating & Cooling nor the Web Analytics Vendors will link, or seek to link, an IP address with the identity of a computer user. Trademasters Heating & Cooling will not associate any data gathered from this site with any personally identifiable information from any other source.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google and other analytics providers in the manner and for the purposes set out above.

USE OF COOKIES AND SESSIONS

We use cookies and server sessions when you enter our educational tools. These scripted items are used only to personalize your experience. The script allows us to track your answers to questions and provide you a customized result at the end of the tool usage.  The cookie file is stored on your hard drive and can be deleted by you at any time. The session file is stored on our server. We do not retrieve or store any information from this file.

OUR COMMITMENT TO DATA SECURITY

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

NOTIFICATION OF CHANGES

If we decide to change our policies, we will post the changes along with the policy effectiveness date on this page.  This allows our website visitors to be aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will post that notification on this page.

Sharon Burke
Sharon Burke
1717805999
We are beyond grateful for you guys! You came out so quickly and David was great and got the job done after immediately figuring out what the problem was. Thank you Joey and David!
Terrell Neal
Terrell Neal
1716906220
This is an update from my review recently. Joey returned my call immediately, scheduled the maint. visit. David was here about 2 hrs. checking out the entire unit. Before he left we spoke about a few concerns with dust in the house. He was genuinely concerned, found what may be contributing to the issue. I have total confidence restored in their work and service. Thank you
Kelly Waldrop
Kelly Waldrop
1716562644
Melissa Sortino
Melissa Sortino
1716086476
Great service! Joey was thorough with servicing our HVAC unit and took the time to explain what the issue was. Once the parts came in he promptly returned to finish the repairs. Honest and true professional. We’ll definitely rely on them with any future needs.
Vanessa Schofield
Vanessa Schofield
1716040735
This company has top-notch employees! Within two days they were at my house fixing my air conditioning. Once they Started fixing the unit they realized it was going to be a lot more than they expected. These two gentlemen stayed until 9:45 PM on a Friday night to ensure the job was done. I will highly recommend this company to anyone! Thank you so much!
Connie Myers
Connie Myers
1715706846
Joey was God sent! We own a townhome in Swansboro, NC and we were in Ohio when we noticed our WIFI thermostat wasn’t working on a Friday morning. When I started calling Heating Contractors no one could help me until Monday. Then I called Trademasters Heating & Air and Joey (the owner) answered the phone. He said he could be out later that afternoon and he was!!! Joey had to work through our neighbor and us over the phone. He had no problem with this and he was so nice and professional. He found our problem in our air handler and fixed it promptly and got our WIFI thermostat back up and running!!! His pricing was so reasonable! I would highly recommend Trademasters Heating & Air. Thank you again Joey!!
Kevin Toomey
Kevin Toomey
1714419574
Professional, on time .
C Trice
C Trice
1713294749
Trademasters is an excellent HVAC Company and that really put their customers first. I am always pleased with the service I receive, but for them to put the customer first is such a big deal to me. Love the relationship I have developed with this company and to know that I can trust them is beyond measure!!!
Heather
Heather
1712864362
Peter Panagopoulos
Peter Panagopoulos
1712188686
Exceptional service by knowledgeable and professional techs, advised me each step of the way. Highly recommended!!
Amy Besemer
Amy Besemer
1710266430
I was incredibly impressed with the level of service we received during our HVAC inspection. David and Vance were incredibly detailed and diligent in their inspection and provided extremely helpful feedback. I would highly recommend using this company for HVAC needs… I know I certainly will in the future!
Jamie Fox
Jamie Fox
1708115678
william ogden
william ogden
1705953108
Andrea
Andrea
1703892920
We really appreciate the service that was provided. The response to our initial call and installation was very quick and things are working great.
Tonya Smith
Tonya Smith
1700495092
David and Alex did a thorough and awesome job. Did a complete service, and were polite. We are very happy that we chose Trademasters! Thanks, guys!
Joshua Van Hoozen
Joshua Van Hoozen
1699647189
I contacted them in the morning to have a look at an issue with my unit. They were able to get to me the same day (today), and resolved the issue. Very informative and highly knowledgeable. Would definitely recommend and I will be using them solely for my house.
Lee Walker
Lee Walker
1699565201
Deb Fleck
Deb Fleck
1698158190
Blair East
Blair East
1697059916
Alex was super professional and thorough
Andrew Williams
Andrew Williams
1696430674
Have had them come out multiple times they’ve always been perfect. 10/10
Greg Weinstein
Greg Weinstein
1696427284
Dave and Alex texted and showed up at the expected time. They were very professional and knowledgeable. They are an asset to Trademasters. We signed up for their MasterMantenance Club to keep our system running efficiently all year long! Thanks guys!
Justin Wilder
Justin Wilder
1695829435
I had Trademasters come out and work on my cooling system. They were very responsive and friendly. I would definitely recommend them to anyone in need of HVAC services.
melissa nolan
melissa nolan
1694719036
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