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Joe Connolly
Joe Connolly
1741125044
Joey was Prompt and extremely Professional. He explained what was wrong and gave us options on how to proceed.10 star review.
Saila Simone
Saila Simone
1738272209
Excellent! The service fee to come out is only $75.00 and not $150.00 like Humphrey Heating and Cooling, and all the other HVAC dealers in or around Jacksonville, NC. Very satisfied with Trade Masters Heating & Cooling..
Andy Sargent
Andy Sargent
1737480367
David was awesome! He was on time and really quick, got me back up and going in less then an hour thanks David! You the man
Kevin Toomey
Kevin Toomey
1737470874
Professional on time .YES . Always
Matt Preuss
Matt Preuss
1736548500
Fantastic Service. Joey's inspection was extremely thorough. He went through our entire system, and was able to identify everything that didn't work properly. He very clearly explained pro's and cons of the different options which helped us make a prioritized decision of what we needed done, what should be done and what we could do later.We had battled with our HVAC system every season, A/C issues in the summer and heat issues every cold snap. Other agencies would always just do the "quick" fix but not the proper job. We were tired of constantly calling people out to "fix" the problem.I was very impressed with the quality of service and knowledge base, and the fact that Joey took the time explain how the system worked, which really provided a level of confidence I never had with other HVAC agencies.Additionally, the service was extremely courteous and professional. Joey took great care not track any dirt in our home and cleaned up the job site in the attic. He was on time and showed up during the period he said he would; which was huge. Initially he responded to an HVAC emergency - We had no heat in our house and it was in the 20's at night. He was able to quickly come up with a solution to get our heat back on, until we could schedule a time and date with the right parts to complete the job the right way.If you want the job done right, a clean install and professional service look no further than Trademasters Heating and Cooling. They made my HVAC great again!
Steve Mink
Steve Mink
1735077820
The guys showed up early, and ready to work changing out the old HVAC unit with a Lennox system . They were very respectful of our home by wearing boot covers and then laying out drop cloths from the front door to the work area and then cleaned up after they completed the job. They were meticulous in their work, as well as explaining as they worked what they were doing. I would highly recommend Trade Masters Heating and Cooling, they are highly skilled and knowledgeable about HVAC and the equipment.
Courtney Powell
Courtney Powell
1733176684
David was great. He repaired our system quickly.
C Trice
C Trice
1732052243
I can always trust Trademasters HVAC to do a thorough job!!! That is big when it comes to installation because investing in a new system you have to trust the pros to do it right. Dave was very professional and the first thing he did was lay covering on the floors and Dave, as well as Cody were great!!! Dave was also very helpful in setting up the thermostat and showing me all he done to ensure the system worked properly. Trademasters would always be my recommended HVAC contractor because they always put the customer first!!! Thanks Dave and Trademasters!!!
Joan Word
Joan Word
1731523186
David did a great job and explained everything that we need to have done so our unit is running properly.
Caitlin Crute
Caitlin Crute
1731024666
David had previously come to temporarily fix my AC and was great! Today David and Joey came out to completely replace the HVAC system, they were both very kind and did an awesome job. I really appreciate the effort David took to keep my furniture/carpet/etc clean! Everything was covered with plastic sheeting and he even came in with a vacuum when they were finished up. Definitely would recommend!
Steve Codispoti
Steve Codispoti
1730747719
David was right on time and very thorough in the work he performed. He takes pictures of everything he works on and willingly shares them with me. I trust his work and look forward to working with him in the future.
garry lowrance
garry lowrance
1730738961
David was straight forward and gave me some great information. Will definitely recommend Trademasters to others.
Kelly Gallegos
Kelly Gallegos
1729977272
Very professional did an amazing job.
Chrisa Pelland
Chrisa Pelland
1728937632
David was great! Thank you!
Fredward Parker
Fredward Parker
1728662519
“David was highly professional and supportive throughout the process, offering timely and insightful guidance. My experience was both smooth and informative. I strongly recommend Trademasters, especially for their competitive pricing relative to other companies.”
bvdeight Taylor
bvdeight Taylor
1727898921
David was helpful, he communicated his arrival time, and he was thorough. I called in the morning, and he came by that afternoon. I really appreciate him vacuuming up afterwards, too. Highly recommend Trademasters Heating & Cooling!
Becky Farr Kauffman
Becky Farr Kauffman
1727886422
David Higgins was very thorough in explaining all my options for replacement. thanks
Sabrina Walmsley
Sabrina Walmsley
1727816016
David has been doing an amazing job as usual! Him, Joey, and there is one more guy that I feel so bad for forgetting his name, has been on point with providing stellar services, outstanding communication, and provide highly efficient materials/ product. They give you their best 1000% of the time and I am a client that is all about quality which I highly recommend this company. You will not be disappointed.
Tim Sharp
Tim Sharp
1727798136
David arrived at the scheduled time. He was very knowledgeable, did a great job and was very thorough! Definitely will use Trademasters again!
Amy Hahn
Amy Hahn
1727381097
David was very nice and knowledgeable. After completing maintenance there were several recommendations which we felt were very reasonable. David came back out and got all the needed repairs done timely. The unit so far seems to be working better than it ever has. We joined the maintenance plan to keep our unit running smoothly. Highly recommend!
Heather
Heather
1727366109
2nd time we've had David Higgins out for repairs and service. Reliable and professional, happy to answer any questions we had.
Vince Pedraza
Vince Pedraza
1726009852
EDIT; Today David came to replace our A/C. Still showed the utmost respect while in our home as he did previously. Very careful to cover my carpet and flooring where they would be walking upstairs and kept us updated as he went along completing his work. As I stated last time, David was great.David at Trademasters did a great job finding the problem with our upstairs AC unit. Very efficient, friendly and explained things to us in detail. Will definitely call them if needed in the future.
ratherbracin24
ratherbracin24
1725927201
David is very comfortable in what he does …6 month check smooth as silk…. Thanks David
Cesar Bocanegra
Cesar Bocanegra
1725378021
This company is great! For starters they were able to schedule an appointment with me right away as oppose to being put on a waiting list not knowing when I’ll get a call back. They are very organized and the system they have in place is very efficient. Mr. David Higgins (our technician) upon arrival was able to quickly assess the situation with our unit and fix it promptly. Was able to send me an invoice right away and was able to pay over the phone with a credit card. They make it extremely easy to work with. Based on my experience with them today they have a long time customer now. Thank you guys.
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